YMCA Trinity Group – Accommodation ‘Inspiring communities, transforming young lives’

Accommodation Night Worker - Permanent Full-time vacancy

Job Reference QAH-ANW- 0826

Location Queen Ann House, Gonville Place, Cambridge CB1 1ND

Days and hours

4 on 4 off rota pattern including weekends & public holidays. Start and finish times are 10pm-8am.

About Us

YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission.

Our Accommodation site in Cambridge has 80 rooms, providing a home for 16–25-year-olds. We have a fantastic team of accommodation workers, providing ongoing support and encouragement to the young people living at Queen Anne House, which is located in the centre of Cambridge by Parkers Piece, easy to get to via public transport, or if you travel by car we have free onsite car parking too.

Job Role

As an Accommodation Night Worker, you’ll be a key part of our dynamic team, providing essential overnight support to young residents at Queen Ann House. Your role will focus on ensuring the safety and wellbeing of everyone in the building, while fostering an atmosphere of warmth, security, and respect.

You will oversee the night-time operations of the accommodation, maintain a visible presence on the premises, and respond to any incidents as needed. By encouraging positive behaviour and offering practical support, you will help create an environment where young people feel at home, empowered, and supported to reach their full potential.

What We’re Looking For

We are seeking compassionate, dedicated individuals with:

• Experience of working with young people with complex needs, although not necessarily in a housing context
• Strong interpersonal skills, able to build rapport and engage with a diverse range of individuals
• Good organisational abilities, capable of managing a range of tasks while remaining calm under pressure
• Excellent communication skills and the ability to collaborate as part of a team
• A positive, confident approach to managing challenging behaviour
• A solid understanding of current mental health issues and the ability to support young people in a sensitive, empathetic manner.

What We Offer

Salary: £26436.80 per year, hourly rate £12.71

• Generous Holiday Allowance: 5 weeks holiday, plus public holidays (pro-rata for part-time)
• Free onsite parking (subject to availability)
• Paid birthday day off (subject to rota)
• Pension scheme and access to the Employee Assistance Programme
• Paid DBS check and onboarding support

Join us in making a positive impact on the lives of young people in Cambridge! Your role could be the difference they need.

To apply, please complete the application form available on our website. CVs are not accepted as formal applications.

If you have any questions or would like to discuss the role further, please contact Lewis Owen at lewis.owen@ymcatrinity.org.uk or email our recruitment team at recruitment@ymcatrinity.org.uk.

We encourage early applications as the role may be filled before the advertised closing date. Thank you for your interest in joining the YMCA Trinity Group team!

*Occasionally our emails will go into a Spam / Junk file, we suggest you check this from time to time if you are waiting to hear back from us.

Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK.

Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV’s will not be considered as an application, merely an expression of interest.

Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application.

Thank you for your interest and we look forward to hearing from you soon!

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve

Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities