YMCA Trinity Group – Accommodation ‘Inspiring communities, transforming young lives’

Type of vacancy Relief –Accommodation Relief Worker

Job Reference – ARW-BSE-0126              

Location 56 Westgate Street, Bury St Edmunds, IP33 1QG

Flexible hours, in a rewarding role where you can help to make a positive difference to a young person’s life.   

At Batt House, we provide safe, affordable housing for young people aged 16–25. Our two accommodation options include Supported Housing (16–21 years) and YMCA Flats (18–25 years).

Each offers tailored support and access to local facilities, helping young people build independence in a setting that suits their needs.

About the role

Relief Accommodation Project Workers play a key role in supporting young residents as they build essential life skills for independent living. You’ll engage with them day-to-day, helping to create a warm, clean, and homely environment while encouraging positive behaviour and personal growth. Your support will be vital in helping them prepare for a successful resettlement.

Please refer to the job description in full, for further details and a summary of the main tasks associated with this role.

What We’re Looking For

• Excellent interpersonal skills with a strong ability to provide warm, face-to-face support.
• Solid understanding of confidentiality and maintaining professional boundaries.
• Committed to working in a respectful, inclusive, and non-judgemental way.
• Confident and positive when engaging with young people, building trust and rapport.
• Able to stay calm, focused, and effective under pressure.
• Comfortable using computers and digital tools in everyday tasks.
• A positive team player with a can-do attitude and a willingness to support others.

In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service.

Days and hours

Shifts will be offered on an as-and-when basis. You must be available to provide cover at short notice, as well as for planned holiday cover. Shifts may include days, evenings, weekends, bank holidays, and occasional night shifts (22:00–08:00)

What we offer

Salary £12.21 per hour

Additional benefits we offer include.(Check benefits are applicable to your location)

• Competitive rates of pay and company pension (NEST Scheme).
• Your DBS Check Facilitated / Cost Paid as part of your onboarding
• Employee Assistance Programme for wellbeing support

At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.

Want to make a real difference and be part of a supportive team? Apply Now

Contact Us If you would like to discuss this role further, please contact our Deputy Accommodation Manager Karen Attwood karen.attwood@ymcatrinity.org.uk or call 07900787405.

Additional Information

Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK.

Please note that we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV’s will not be considered as an application, merely an expression of interest.

Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application.

Thank you for your interest and we look forward to hearing from you soon!

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve

Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities