YMCA Trinity Group – Accommodation ‘Inspiring communities, transforming young lives’

Permanent Full-time vacancy - Accommodation Night Worker  

Job Reference QAH-ANW-1025

Location Queen Ann House, Gonville Place, Cambridge CB1 1ND

Days and hours

4 on 4 off rota pattern including weekends & public holidays. Start and finish times are 10pm-8am.

Providing safety, support, and stability overnight

Are you calm under pressure, compassionate, and committed to supporting young people? Join YMCA Trinity Group as an Accommodation Night Worker and play a vital role in creating a safe, welcoming environment for 16–25-year-olds living at Queen Anne House in central Cambridge.

Queen Anne House is a vibrant 80-room accommodation site located right by Parker’s Piece in Cambridge—easily accessible by public transport, with free parking available.

About the Role

As a Night Worker, you’ll be a key presence in the building overnight ensuring the safety, wellbeing, and comfort of our residents. You’ll respond to incidents, offer practical support, and help maintain a peaceful, respectful atmosphere. Your work will directly contribute to helping young people feel secure, supported, and empowered to thrive.

What We’re Looking For

We are seeking compassionate, dedicated individuals with:

• Experience of working with young people with complex needs, although not necessarily in a housing context
• Strong interpersonal skills, able to build rapport and engage with a diverse range of individuals
• Good organisational abilities, capable of managing a range of tasks while remaining calm under pressure
• Excellent communication skills and the ability to collaborate as part of a team
• A positive, confident approach to managing challenging behaviour
• A solid understanding of current mental health issues and the ability to support young people in a sensitive, empathetic manner.

What We Offer

Salary: £25,396.80 per year, hourly rate £12.21.

• Generous Holiday Allowance: 5 weeks holiday, plus public holidays (pro-rata for part-time)
• Free onsite parking (subject to availability)
• Paid birthday day off (subject to rota)
• Pension scheme and access to the Employee Assistance Programme
• Paid DBS check and onboarding support

At YMCA Trinity Group, we are committed to fostering a positive and rewarding work environment. We understand that the well-being and satisfaction of our staff and volunteers directly impact the quality of care and support we provide to our clients. We also value the vital contributions each individual makes in helping us achieve our mission.

Join us in making a positive impact on the lives of young people in Cambridge! Your role could be the difference they need.

Closing date: Applications are assessed on a regular basis; therefore early application is advised. We reserve the right to withdraw this vacancy when roles are filled.

If you have any questions or would like to discuss the role further, please contact Lewis Owen at lewis.owen@ymcatrinity.org.uk or email our recruitment team at recruitment@ymcatrinity.org.uk.

*Occasionally our emails will go into a Spam / Junk file, we suggest you check this from time to time if you are waiting to hear back from us.

Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK.

Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV’s will not be considered as an application, merely an expression of interest.

Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application.

Thank you for your interest and we look forward to hearing from you soon!

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve

Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities